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Registration terms & conditions

By registering you fully accept all registration terms and conditions as further detailed:

Payment method

Credit card online (recommended method)

  • Payment by credit card is available only through the online registration.
  • Accepted credit cards are: Visa, MasterCard and American Express1.
  • The online system uses secure encryption to protect your card and personal details.

Bank transfer1

Payment of the applicable registration fee must have been made within 8 days after registration to secure your participation. Payment should be made, in EURO only and free from all bank charges, to the following bank account:

Account holder: WindEurope | Rue d’Arlon 80 | 1040 Brussels | Belgium
Account No.: 363-0420903-60 | IBAN: BE73 3630 4209 0360 | BIC/SWIFT: BBRUBEBB
Bank: ING Belgium | Avenue Marnix 24 | 1000 Brussels | Belgium

Do NOT forget to indicate the following reference in the purpose of payment: Last name – Registration number.

After this date, only credit card payment will be accepted.

If full payment is not received before the event, WindEurope will require onsite payment (credit card or cash) to enter the event. The registration badge will not be given unless all fees for this badge have been paid.

If a bank transfer is done shortly before the event starts, a copy of the bank transfer will be required in the event that registration fees were not credited to the event account on time. Purchase orders will not be accepted as proof of payment. Payment is still required to access the event.

Payment for onsite registrations can be made only by credit card (Visa, MasterCard and American Express1) or in cash (in EURO only).

1 If you choose to pay with American Express or by bank transfer, please note that an administrative fee of 8.00 EURO will be applied.


If you pay by credit card, your legal tax invoice will be included in the confirmation e-mail you will receive upon completion of your online registration.

If you pay by bank transfer, a proforma invoice will be included in the confirmation e-mail you will receive upon completion of your online registration so you can proceed with payment. Payment of the applicable registration fee must have been made within 8 days after registration to secure your participation. Once your payment has been received, you will be sent a notification by e-mail including your legal tax invoice.

Please note that we are issuing a pro forma invoice that should be considered as an invitation to pay to comply with the new invoicing rules implemented by Belgian legislation. Basically, according to the EU Directive 2006/112/EC, a regular invoice must be issued only once the service has been supplied (or if a payment has been made upfront). This is the reason why Belgian Authorities highly recommend not to issue a regular invoice in advance. Moreover the Belgian law stipulates that a regular invoice can only be issued upon occurrence of the tax point (i.e. transaction date or payment date, whatever comes first – in case of continuous services this would be the settlement period or the payment date, whatever comes first). The legal tax invoice is immediately issued once we have received the payment.

NOTE: The invoice will be issued using the invoicing details provided on the registration form. Please make sure you provide us with the correct information. An administrative fee may apply if an invoice has to be re-issued due to changes in the invoicing information.

Discount code

Only one discount code may be applied to a registration. The discount code must be applied at the time of registration. The discount code may not be applied retroactively once the registration has been completed.

Cancellation and refund policy

WindEurope is aware that your business environment is continuously changing, and our aim is to support you with a flexible approach when it comes to WindEurope event registration cancellations. However, please keep in mind that we commit expenses for each participant well in advance of the event and we must strictly adhere to the cancellation and refund policy outlined below.

There will be NO refunds:

  • on Gala dinner tickets;
  • to participants not attending coffee breaks, luncheons or evening functions included in their registration fees.

Cancellations must be notified by e-mail to the WindEurope Registration Secretariat and will be subject to the following conditions:

  • Cancellations received on or before 16 August 2016: refund of fee minus a cancellation fee of 75 EURO.
  • Cancellations received after 16 August 2016 or no-shows: no refunds possible and registration fees may not be transferred to a different WindEurope event.

Any applicable refunds will be processed after the event. Any refunds to credit card payments may only be credited back to the original credit card and cannot be refunded to a different card.

Name change

Name change is permitted at any time and at no cost. Substitute must work for the same company as the original registrant, must be in the same registration category (or additional fees may apply) and invoicing information must stay the same. Name change must be notified in writing to the WindEurope Registration Secretariat along with full contact details of the substitute.

Once a badge has been issued onsite, name change is no longer allowed. Sharing of passes is not permitted.

Photographs and videos

WindEurope reserves the right to photograph and videotape all WindEurope events and participants and to use these photographs and videos in any internal and external communication related to WindEurope events, including, but not limited to, its websites and mobile application, social media pages, WindEurope Daily newspapers, WindEurope Programme, newsletters, exhibition publications, and its annual reports. Participants hereby consent to such uses.

Data protection

By registering for this event, you (the participant) agree that your personal data will be processed by WindEurope (WindEurope asbl/vzw, 80 Rue d’Arlon, 1040 Brussels, Belgium) for registration and handling purposes, as well as to send you information in connection with WindEurope events. If you do not submit the data indicated as ‘required’, we cannot complete your registration. WindEurope’s selected partners may also use your contact details for direct marketing purposes, provided that you opt to receive such information when completing the registration form. You further agree that your personal data may be transferred to countries outside the European Economic Area, such as the US. You have the right, upon request and gratuitously, to object to the processing of your personal data for direct marketing purposes. You also have the right to access and rectify your personal data by writing to [email protected].


WindEurope may not be held responsible for any loss, injury or damage to any property, whatever the cause may be. Liability of persons and enterprises providing means of transportation or other services, however, remains unaffected. Should, the venue or speakers change, or should the event be cancelled for any reason outside the organisers’ control (including, but not limited, to acts of terrorism, extreme weather conditions and/or industrial action), the organisers will endeavour to re-schedule, but shall not be held responsible for any costs, damages or expenses incurred by registrants. If for any reason the organisers decide to make material changes to this event, they are not responsible for airfares, hotels or other costs incurred by registrants. The customer takes part in the event, all tours and trips at his/her own risk. Furthermore, the organisers may not be held liable for any costs or damages incurred as a result of events outside of their control, including, but not limited to force majeure, strikes and/or public manifestations. Only written arrangements are binding. The sole legal venue is Brussels. Registration of a participant entails acceptance of these conditions.

In any disputes that may arise concerning the execution or interpretation of the present General Regulations, both parties agree that they will be subject to Belgian law and that the commercial courts of Brussels will be competent, without prejudice to WindEurope’s right to initiate proceedings under the laws and before the courts of the participant’s registered office in the event that any sums are due by the participant to WindEurope.

Contact details

For registration assistance, please contact Anne Lannoy, WindEurope Registration Manager, at +32 2 213 1866 or at [email protected]. Customer support hours are Monday-Friday, 09:00-18:00 CEST.